• Standards - These are mandatory or required to comply with campus policy
• Guidelines - These are recommended or suggested comply with campus policy
• Practices - Procedures for complying with policies, standards and guidelines

Standards

• Account Eligibility and Purge Information - Criteria/process for deleting ITS accounts and for requesting exemptions
• Email as an Official Means of Communication to Students - Roles/responsibilities for students and departments in receiving/sending official communications
• Electronic Mail and Messaging - Roles and Responsibilities
• Mass Mail Criteria and Requirements - for sending campuswide emails
• Policy on Decisions to Acquire or Develop Software Applications and Services - Establishes criteria for mandatory review of campus software decisions
• Web Accessibility Standards and Practices - Minimum requirements, roles and responsibilities and timelines for providing accessible university websites, etc.
• Cellular Telephones - Roles/responsibilities for using University cellular telephones
• Cal Poly Password Requirements - Minimum requirements for choosing passwords
• Cal Poly Network Communication Devices: Standards and Responsibilities - Sets minimum standards for network-attached devices and defines responsibilities
• CSU Baseline Network Standards (ITRP)
• University Airwaves Policy: Standard Protocols, Procedures and Practices - For implementing wireless networks on campus
• Two-Way Radio Frequency Coordination Standard [PDF]
• Mustang Mobile Computing - Requirements for accessing the wireless network
• ResNET - Requirements for accessing Cal Poly's Residence Hall network
• Learning Commons Software Installation Policy - Standards, guidelines and practices for installing and upgrading software in open access student labs
• Media Distribution Services - Current rates, guidelines and practices by service
• Web Site Policies for Alumni Association Chapters - Guidelines and standards for creating and operating Alumni Association chapter web sites
• University Advancement Security and Confidentiality Policy Agreement - Required for all users of the Advance System

Guidelines

• Email as an Official Means of Communication to Students - Standards, guidelines, and procedures for students and departments
• Policy on Decisions to Acquire or Develop Software Applications and Services - Establishes criteria for recommended review of campus software decisions
• Cellular Telephones - Guidelines for using University cellular telephones
• Media Distribution Services - Current rates, guidelines and practices by service
• Use of Electronic Recording Devices (Interim Guidelines)

Practices

• Account Request Forms - Forms for requesting ITS accounts
• Leaving Cal Poly - What to do with accounts before you leave the university
• Password Expiration - Annual process for expiring and renewing passwords
• Email as an Official Means of Communication to Students - Standards, guidelines, and procedures for students and departments
• Electronic Mail and Messaging - Reporting Policy Violations
• Procedure for Sending a Broadcast Message - to all students, faculty or staff
• Procedure for Sending a Pre-Approved Broadcast Message
• Procedure for Sending Large Mailings
• Software Decision Process - For completing required or recommended reviews of campus decisions to acquire or develop software applications and services
• Web Accessibility - Tools, resources and practices for evaluating university websites and web-based content for accessibility
• Web Authoring Resouce Center (WARC) - information and tools to plan and build a campus website that meets basic requirements for university identity, web accessibility, usability, and aesthetics
• Request for Software Installation (Learning Commons: Smart Labs)
• Media Distribution Services - Current rates, guidelines and practices by service
• Mustang Mobile Computing - Procedures for accessing Cal Poly's wireless network
• ResNET - Procedures for accessing Cal Poly's Residence Hall network
• PolyCard - Procedures for reporting and replacing University ID cards
• Cellular Telephones - Procedures for requesting University cellular telephones
• Attaching Network Communication Devices to the Cal Poly Network
• Removing Networked Devices from the Cal Poly Network
• Exception Procedure for Connecting Non-Standard Equipment to the Network

To report suspected violations of Cal Poly computing policies, use the link on the navigation bar to the left to e-mail abuse@calpoly.edu.

To file an official copyright infringement complaint in accordance with the Digital Millenium Copyright Act, send e-mail to complaints@calpoly.edu.

Other comments and questions regarding information technology policies and practices, including requests to send mass emails, should be sent to it-policy@calpoly.edu.